Terms & Conditions – Oak & Madison
Last Updated: 1 February 2026
1. Overview
This website is operated by Oak & Madison. Throughout the site, the terms “we,” “us,” and “our” refer to Oak & Madison. Oak & Madison offers this website, including all information, tools, and services available, conditioned upon your acceptance of these Terms & Conditions (“Terms”).
By accessing our website and/or purchasing from us, you agree to be bound by these Terms, including any additional policies referenced herein. If you do not agree, you may not use our website or services.
2. Eligibility
By using this site, you represent that you are at least 18 years old or the age of majority in your jurisdiction and legally capable of entering into binding contracts.
3. Use of the Website
You agree not to use our products or services for any unlawful or unauthorized purpose. You may not violate any laws, regulations, or third-party rights while using our website.
Any violation of these Terms may result in immediate termination of your access to our services.
4. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks. Payment data is always encrypted during transmission.
You may not copy, sell, resell, or exploit any portion of the website or services without our express written permission.
5. Products, Services & Pricing
All products and services are subject to availability. We reserve the right to:
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limit quantities
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discontinue products
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modify prices at any time without notice
Product images are for illustrative purposes only. We make reasonable efforts to display products accurately but cannot guarantee that your device displays colors or details precisely.
6. Orders & Contract Formation
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Order confirmation emails acknowledge receipt of your order but do not constitute acceptance. A binding contract is formed only when your order has been shipped.
7. Shipping & Delivery
We ship products domestically and internationally. Shipping times are estimates and not guaranteed.
Some products are shipped directly from international suppliers. As a result:
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delivery times may vary
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customs duties, taxes, or import fees may apply
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such fees are the responsibility of the customer
We are not responsible for delays caused by carriers, customs, or events beyond our control.
8. Refused or Unclaimed Packages
If an order is refused upon delivery or not collected from a carrier or pickup location, the package may be returned. A $25 processing and restocking fee may be deducted from any refund.
9. Returns & Refunds
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference.
10. Billing & Account Information
You agree to provide accurate, complete, and current purchase and account information. We reserve the right to cancel or limit orders that appear fraudulent, abusive, or placed by resellers.
11. Third-Party Tools & Links
We may provide access to third-party tools or websites over which we have no control. These tools are provided “as is” and “as available.”
We are not responsible for third-party content, services, or transactions.
12. User Submissions & Feedback
If you submit comments, feedback, or suggestions, you grant us the right to use, edit, reproduce, and distribute them without restriction or compensation.
You agree that your submissions will not violate any third-party rights or contain unlawful, harmful, or malicious content.
13. Prohibited Uses
You may not use the website to:
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violate laws or regulations
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infringe intellectual property rights
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harass, abuse, or discriminate
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submit false or misleading information
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transmit malware or malicious code
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collect personal data of others without consent
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interfere with website security or functionality
We reserve the right to terminate access for violations.
14. Disclaimer of Warranties
All services and products are provided “as is” and “as available.”
We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee uninterrupted, secure, or error-free service.
15. Limitation of Liability
To the fullest extent permitted by law, Oak & Madison shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of profits, data, or goodwill, arising from your use of the website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Some states do not allow certain limitations; in such cases, liability is limited to the maximum extent permitted by law.
16. Indemnification
You agree to indemnify and hold harmless Oak & Madison from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
18. Termination
We may terminate or suspend your access at any time, without notice, if you violate these Terms. Obligations incurred prior to termination shall survive.
19. Entire Agreement
These Terms, along with our policies, constitute the entire agreement between you and Oak & Madison and supersede all prior agreements or communications.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
21. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes constitutes acceptance.
22. Contact Information
Questions about these Terms & Conditions may be sent to: